Frequently Asked Questions

Our diagnostic fee is 30 BGN, which covers the home visit, inspection, and diagnosis of your appliance issue. This fee is applied regardless of whether you proceed with the repair.

Yes, in most cases we can complete the repair on the same day as our visit. This depends on the complexity of the issue and whether we have the necessary parts on hand. Our technician will give you a clear timeline after diagnosis.

We service Varna city and surrounding areas within a 20km radius, including all neighborhoods like Chayka, Mladost, Asparuhovo, Levski, Vladislav Varnenchik, and the city center, as well as nearby villages and towns.

Yes, we provide warranty on our repairs. The specific warranty period depends on the type of repair and will be discussed during your service.

The most common issues include: water leaks, non-working spin cycle, water drainage problems, malfunctioning programs, noise during operation, and water heating issues.

Yes, we repair washing machines from all major brands including Bosch, Samsung, LG, Whirlpool, Indesit, Hotpoint, Candy, Beko, and many others.

In most cases, the repair is completed within 1-2 hours on the same day. More complex repairs may take longer or require a follow-up visit if we need to order specific parts.

The most common causes are clogged filters, worn spray arms, or water pressure issues. Our technician will diagnose the exact cause and fix it.

Leaks can be caused by worn door seals, damaged hoses, or pump problems. We recommend immediate inspection to avoid further damage.

Yes, we repair all types of dishwashers including built-in models. Our technician has experience with dismounting and mounting built-in appliances when necessary.

Yes, we repair both built-in and freestanding electric ovens. We work with all types including convection ovens and combination units.

The most common causes are faulty heating elements, thermostat problems, or electronic control issues. Do not attempt self-repair - contact us for safe diagnosis.

Yes, we stock original and compatible heating elements for most oven brands. Replacement is performed professionally with warranty on the work.

We offer installation and repair of switches, outlets, lighting, repair of small electrical appliances, and diagnosis of electrical problems in the home.

Yes, all electrical services are performed by certified electrical engineers in accordance with current safety standards.

Yes, we provide emergency electrical services for situations like short circuits or power outages. Call 089 834 0982 for immediate assistance.

Prices are based on the diagnostic fee (30 BGN) plus the cost of labor and necessary parts. You always receive a clear quote before we begin the repair.

We accept cash payment upon completion of the repair. For larger repairs, we can arrange bank transfer.

No, we have no hidden fees. All costs are discussed in advance and you receive a clear quote before work begins.

We work Monday through Friday from 8:00 AM to 5:00 PM. We do not work weekends, but you can leave a message and we will contact you on Monday.

You can call 089 834 0982 or book online through our website. Usually we can come the same day.

For regular repairs, we recommend calling at least a few hours in advance. For emergencies, we try to respond as quickly as possible.