Repair of dryers in Sofia
The dryer does not heat up, does not dry well, the drum does not spin, stops during the program or makes an unusual noise?
RotoRem carries out diagnostics and repairs of dryers in homes in Sofia and settlements around the city. A technician visits the address, checks the appliance and determines the cause of the problem.
We work with condensation dryers, heat pump dryers and other basic types of dryers.
Visit and diagnostics
30 €
Phone
089 834 0982Diagnosis and repair of dryers at address
When the dryer stops working normally, the visible problem does not always directly indicate which part is damaged.
If the clothes remain damp, the cause may be related to the heating, air movement, filters, temperature sensors, heat pump system or another component depending on the design of the unit.
For a dryer that does not spin, the drive, belt, motor and associated mechanical parts are checked. The technician starts with the specific symptom and checks the systems that may be causing it.
After diagnostics, the customer is told what was found and what repair is needed. Dryer repair is part of RotoRem's home appliance repair services in Sofia, carried out at customers' homes.
RotoRem customer reviews
See what our customers say about our repair services
Ekaterina Dimitrova
June 12, 2026
I recommend RotoRem - Varna when you need repairs for dryers, washing machines, dishwashers, etc. I was impressed by the quick response, diagnostics, repairs, and attitude! They work very professionally and correctly!
Call to schedule your repair appointment
What dryer problems do we repair?
The dryer does not heat up
If the drum rotates, but the clothes remain cold and damp, check the components and systems that provide the necessary temperature.
The dryer does not dry well
The cause may be related to filters, airflow, heating, temperature sensors, humidity sensors, or another part of the drying process.
The drum does not rotate
The belt, motor, pulleys, drum and related mechanical components are checked.
The dryer does not turn on
The power supply and components related to starting and controlling the unit are checked.
The dryer does not start the program
The door, lock, control and other conditions necessary for starting are checked.
The dryer stops during operation
It is checked when the machine interrupts the program and if there is a change in temperature, drum rotation or display behavior.
The dryer is running too long
The cause could be restricted airflow, dirty filters, a heating problem, a sensor, or another component.
The dryer makes a loud noise
A grinding, knocking, hissing or other unusual noise may be associated with the drum, pulleys, belt, motor or other moving component.
The dryer vibrates
The placement and stability of the machine, drum and mechanical components are checked.
The dryer does not collect water in the container
The condensate drain system, pump, hoses and related components are checked.
The door doesn't close
The mechanical closing, the locking mechanism and the reading of the state of the door are checked.
The dryer displays an error code
The code is considered along with the symptoms and the actual behavior of the machine.
What we check during diagnostics
Depending on the type of dryer and the problem, the following can be checked:
- the power supply;
- the drum;
- the strap;
- the rollers;
- the engine;
- the filters;
- air flow;
- the heating system;
- temperature sensors;
- humidity sensors;
- the condensation system;
- the condensation pump;
- the heat pump system;
- the compressor;
- the door and the lock;
- electrical connections;
- electronic management;
- the error codes.
First, the cause of the specific malfunction is determined, and then the necessary repair is determined.
Visit and diagnostics: 30 €
Dryer parts and systems we inspect and repair
Strap
The drum does not rotate
Engine
Rotation problem
Rollers
Noise or movement problem
Heating system
The dryer does not heat up
Temperature sensors
Incorrect temperature
Humidity sensors
Incorrect reading of drying
Filters
Reduced airflow
Air system
Slow or ineffective drying
Condensation pump
Water drainage problem
Condensation system
Water collection problem
Heat pump system
Heating or drying problem
Compressor
Problem in the heat pump system
Door lock
The program does not start
Electronic management
A problem with programs or performance
| A part or system | Related problem |
|---|---|
| Strap | The drum does not rotate |
| Engine | Rotation problem |
| Rollers | Noise or movement problem |
| Heating system | The dryer does not heat up |
| Temperature sensors | Incorrect temperature |
| Humidity sensors | Incorrect reading of drying |
| Filters | Reduced airflow |
| Air system | Slow or ineffective drying |
| Condensation pump | Water drainage problem |
| Condensation system | Water collection problem |
| Heat pump system | Heating or drying problem |
| Compressor | Problem in the heat pump system |
| Door lock | The program does not start |
| Electronic management | A problem with programs or performance |
Not every failure needs to result in part replacement. In many cases, diagnostics indicate another problem in the system, so the specific repair is determined after inspection.
The dryer does not heat up
When the dryer is running but not reaching the required temperature, clothes can remain damp even after a full cycle.
Depending on the type and model, the following can be checked:
- the heating components;
- temperature sensors;
- air flow;
- electrical connections;
- the heat pump system;
- management.
Before replacing a part, determine whether the component itself is damaged or the problem is coming from another system.
Repair of heat pump dryers
RotoRem diagnoses and repairs the main types of heat pump dryers.
If there is a problem with temperature or drying time, the airflow, temperature sensors, heat exchange system, compressor and other components related to the heat pump system can be checked.
A poor drying result does not automatically mean a failure of the heat pump. All systems that may cause the same symptom are checked.
When the dryer dries slowly
For normal drying, the air must pass properly through the clothes and the machine system.
Dirty filters or restricted air movement can increase the drying time and worsen the result.
The following are checked:
- the filters;
- air ducts;
- the accessible parts of the heat exchange system;
- the components that support air movement.
Regular cleaning of the accessible filters according to the manufacturer's instructions is an important part of dryer maintenance.
The dryer drum does not spin
When the drum remains stationary, the mechanical system that drives it is checked.
Depending on the model, the following can be checked:
- the strap;
- the engine;
- the rollers;
- the drum;
- the associated mechanical elements.
If the belt has broken or fallen, it is checked that there is no other mechanical cause that led to the problem.
Problems with condensation and water collection
In the case of condensation dryers and models with a heat pump, the moisture from the clothes must be removed in the way provided for the machine.
If the dryer does not collect the water in the container, water appears in the wrong place, or the machine reports a problem, the container, condensate pump, hoses, water drainage paths and related sensors can be checked.
For common causes of a similar symptom, see also when the dryer does not collect water in the container.
Installation and dismantling of dryers in Sofia
RotoRem installs and dismantles dryers in Sofia.
Installation of a dryer
- positioning;
- leveling;
- checking the required space;
- connection according to the type of dryer;
- pre-employment screening;
- device test.
Installation on a washing machine
When the dryer needs to be placed on a washing machine, it is checked whether the two devices and the connection kit used allow such a configuration. The dryer should not be placed on top of a washing machine without a suitable solution for the specific models.
Dismantling a dryer
If necessary, the unit can be disconnected and prepared for moving or replacement.
Prices for repair of dryers in Sofia
| Service | Price |
|---|---|
| Visit and diagnostics | 30 € |
| The dryer does not heat up | After diagnostics |
| The dryer does not dry well | After diagnostics |
| The drum does not rotate | After diagnostics |
| Belt problem | After diagnostics |
| Condensation problem | After diagnostics |
| Door problem | After diagnostics |
| Electronics repair | After diagnostics |
| Installation | Upon agreement |
| Removal | Upon agreement |
The final price depends on the damage found, the work required and the spare parts used.
Dryer brands we service
RotoRem diagnoses and repairs dryers from various manufacturers, including:
Bosch, Siemens, AEG, Electrolux, Gorenje, Samsung, LG, Beko, Whirlpool and other brands served.
Bosch
Siemens
AEG
Electrolux
Gorenje
Samsung
LG
Beko
Whirlpool
When calling, it's a good idea to state the make, model, and how the problem occurs.
Real repairs of dryers in Sofia
LG – Dryer
Problem: The dryer made a loud noise when spinning
District: Central
Determined Cause: It turned out to be the rollers.
Repair performed: Replaced and works great with no noise.
BEKO – Dryer
Problem: The dryer did not spin the drum
District: Lyulin
Determined Cause: It turned out to be a problem with the belt.
Repair performed: Replaced it, now working normally.
Whirlpool – Dryer
Problem: It didn't spin the drum
District: Lozenets
Determined Cause: It turned out to be a problem with the start capacitor of the motor turning the drum.
Repair performed: Replaced it with a new one and works normally now.
How to repair a dryer
You are contacting RotoRem
You describe the problem, the make and model of the dryer.
We arrange a visit
A technician visits the specified address.
We check the dryer
The systems and components associated with the particular symptom are checked.
You receive information about the repair
We explain what was found and what repairs are needed.
Repair and test
After the repair, the operation of the dryer is checked.
Repair of dryers in and around Sofia
RotoRem repairs dryers in homes in Sofia and settlements around the city. We serve various areas of the capital, including Mladost, Lyulin, Druzhba, Lozenets, Ovcha Kupel, Krasno Selo, Borovo, Manastirski Livadi, Nadezhda, Studentski Grad and other parts of Sofia.
The dryer does not need to be transported to a physical repair shop. A technician visits the specified address.
Frequently asked questions
Can the dryer be repaired at my home?
Yes. RotoRem provides diagnostics and dryer repair at customers' homes in Sofia and nearby areas.
Why does the dryer run but not heat?
The cause may be related to the heating system, temperature sensors, airflow, heat pump system, or control board.
Why doesn't the dryer dry well?
The problem may be related to filters, airflow, temperature, sensors, or another part of the drying process.
Why won't the drum spin?
Possible causes include the belt, motor, rollers, or another mechanical component.
Why does the dryer take longer than usual?
The cause may be restricted airflow, dirty filters, insufficient heating, a sensor issue, or another fault.
Do you repair heat pump dryers?
Yes. RotoRem diagnoses and repairs the main types of heat pump dryers.
Do you provide installation and removal?
Yes. We install and remove dryers.
Do you stack a dryer on a washing machine?
Yes, when the specific appliances and conditions allow safe installation.
How much does diagnostics cost?
The visit and diagnostics in Sofia are 30 €.
Do you provide a warranty?
Warranty terms depend on the repair performed and parts used. Specific conditions are confirmed with the technician.